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Cache Management

This page describes how to manage caching, including force disabling caching, configuring cache storage, and clearing the cache.

Manage state of caching

By default, our plugin caches almost all data received from crm, but you can turn it off.

To do this, you need to navigate to plugin's admin area and go to the Status tab.

There at the bottom of the Status panel, click on Advanced settings

Look for the ICDS_DISABLE_CACHE option and enable it to disable caching.


By enabling this option, your site may slow down. Therefore, use it only for debugging purposes.

Manage cache storage

You can force Dataverse Integration to use specified storage by changing ICDS_CACHE_STORAGE option in Advanced settings.

For optimal performance of the cache clearing function, it is crucial to configure the settings in the Dataverse Admin Area under the Status menu. Follow these steps to ensure stable operation:

  1. Access the Advanced settings in the Dataverse Admin Area.
  2. Double-check that the value of the ICDS_CACHE_STORAGE option is set to Files. By paying attention to these settings, you can guarantee the smooth functioning of the cache clearing feature.

To set cache settings, navigate to the Cache section in the Dataverse Admin Area. Here, you have the option to clear all cache or clear cache by type.

Additionally, there are Entity Cache Settings where you can create cache settings for specific tables. Simply choose a table and set the cache duration using the ISO 8601 Cache duration, such as PT36H (P<date>T<time>).

You can also set cache settings for a form or view at the moment of page creation by including the cache parameter:

{% form id=42 cache='P1DT10H' %}

To set a cache duration of 1 day and 12 hours for a view:

{% view entity="contact" name="Active Contacts" cache="P1DT12H" %}{% endview %}

To configure cache settings for fetchXML, refer to the following example:

{% fetchxml collection="customers" cache="PT30M" %}
<fetch mapping='logical' returntotalrecordcount='true'>
<entity name='account'>
<attribute name='accountid'/>
<attribute name='name'/>
{% endfetchxml %}

Clearing the cache

You can clear the cache by going to the Cache tab in the plugin's admin area

There you can clear all cache or select specific cache pools to clear.

Also you can clear cache through API request.

Form examples:


To clear cache for views:

wp-json/integration-cds/v1/cache/views/account/All Accounts

To clear cache for FetchXML you have several options:


To clear cache for all tables:


To clear cache for a specific table: